.pk-sup-page,.pk-sup-form,.pk-sup-reply{gap:var(--pk-space-4);flex-direction:column;display:flex}.pk-sup-reply{padding:var(--pk-space-4);gap:var(--pk-space-3)}.pk-sup-field{border:0;flex-direction:column;gap:7px;min-width:0;margin:0;padding:0;display:flex}.pk-sup-label{color:var(--pk-text);padding:0;font-size:.8rem;font-weight:700}.pk-sup-hint{color:var(--pk-text-muted);margin:0;font-size:.74rem}.pk-sup-input{border:1px solid var(--pk-border-strong);border-radius:var(--pk-radius-sm);background:var(--pk-surface);width:100%;min-height:46px;color:var(--pk-text);font:inherit;padding:11px 13px;font-size:.9rem}.pk-sup-textarea{resize:vertical;line-height:1.5}.pk-sup-input:focus{border-color:var(--pk-brand);box-shadow:0 0 0 3px color-mix(in srgb,var(--pk-brand)22%,transparent);outline:none}.pk-sup-categories{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.pk-sup-category{border:1px solid var(--pk-border-strong);border-radius:var(--pk-radius-md);background:var(--pk-surface);min-height:64px;color:var(--pk-text);font:inherit;text-align:left;cursor:pointer;flex-direction:column;gap:2px;padding:10px 12px;display:flex}.pk-sup-category strong{font-size:.86rem}.pk-sup-category small{color:var(--pk-text-muted);font-size:.72rem;line-height:1.3}.pk-sup-category[aria-pressed=true]{border-color:var(--pk-brand);background:var(--pk-brand-wash);box-shadow:inset 0 0 0 1px var(--pk-brand)}.pk-sup-chips{flex-wrap:wrap;gap:7px;display:flex}.pk-sup-chip{border:1px solid var(--pk-border-strong);border-radius:var(--pk-radius-pill);background:var(--pk-surface);min-height:34px;color:var(--pk-text-muted);font:inherit;cursor:pointer;padding:0 13px;font-size:.8rem;font-weight:600}.pk-sup-chip[aria-pressed=true]{border-color:var(--pk-brand);background:var(--pk-brand);color:var(--pk-brand-contrast)}.pk-sup-shots{flex-wrap:wrap;gap:8px;display:flex}.pk-sup-shot{border:1px solid var(--pk-border-strong);border-radius:var(--pk-radius-sm);background:var(--pk-surface-sunken);width:76px;height:76px;color:var(--pk-text-muted);cursor:pointer;justify-content:center;align-items:center;padding:0;display:inline-flex;position:relative;overflow:hidden}.pk-sup-shot img{object-fit:cover;width:100%;height:100%}.pk-sup-shot--add{font:inherit;border-style:dashed;flex-direction:column;gap:4px;font-size:.66rem;font-weight:700}.pk-sup-shot--loading,.pk-sup-shot--missing{cursor:default;font-size:.66rem}.pk-sup-shot__remove{border-radius:var(--pk-radius-pill);color:#fff;cursor:pointer;background:#0000009e;border:0;justify-content:center;align-items:center;width:22px;height:22px;padding:0;display:inline-flex;position:absolute;top:4px;right:4px}.pk-sup-lightbox{z-index:1000;background:#0a0806db;justify-content:center;align-items:center;padding:16px;display:flex;position:fixed;inset:0}.pk-sup-lightbox img{border-radius:var(--pk-radius-sm);object-fit:contain;max-width:100%;max-height:100%}.pk-sup-lightbox__close{border-radius:var(--pk-radius-pill);color:#fff;cursor:pointer;background:#ffffff29;border:0;justify-content:center;align-items:center;width:40px;height:40px;display:inline-flex;position:absolute;top:14px;right:14px}.pk-sup-status{border-radius:var(--pk-radius-pill);white-space:nowrap;align-items:center;gap:4px;padding:2px 8px;font-size:.68rem;font-weight:700;display:inline-flex}.pk-sup-status--pending{background:var(--pk-warning-wash);color:var(--pk-warning)}.pk-sup-status--resolved{background:var(--pk-positive-wash);color:var(--pk-positive)}.pk-sup-new{border-radius:var(--pk-radius-pill);background:var(--pk-brand);color:var(--pk-brand-contrast);padding:2px 8px;font-size:.66rem;font-weight:700}.pk-sup-number{letter-spacing:.03em;color:var(--pk-text-subtle);font-variant-numeric:tabular-nums;font-size:.74rem;font-weight:700}.pk-sup-meta{color:var(--pk-text-muted);margin:0;font-size:.74rem;display:block}.pk-sup-list{flex-direction:column;gap:8px;margin:0;padding:0;list-style:none;display:flex}.pk-sup-row{border:1px solid var(--pk-border);border-radius:var(--pk-radius-md);background:var(--pk-surface);color:var(--pk-text);align-items:center;gap:10px;padding:12px 14px;text-decoration:none;display:flex}.pk-sup-row:hover{border-color:var(--pk-border-strong)}.pk-sup-row__top{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.pk-sup-row__subject{text-overflow:ellipsis;white-space:nowrap;margin:4px 0 2px;font-size:.88rem;font-weight:650;display:block;overflow:hidden}.pk-sup-row__chevron{color:var(--pk-text-subtle);flex:none}.pk-sup-tabs{border-radius:var(--pk-radius-pill);background:var(--pk-surface-sunken);gap:4px;padding:4px;display:flex}.pk-sup-tab{border-radius:var(--pk-radius-pill);min-height:36px;color:var(--pk-text-muted);font:inherit;cursor:pointer;background:0 0;border:0;flex:1;font-size:.82rem;font-weight:650}.pk-sup-tab[aria-selected=true]{background:var(--pk-surface);color:var(--pk-text);box-shadow:var(--pk-shadow-sm)}.pk-sup-head{padding:var(--pk-space-4);flex-direction:column;gap:4px;display:flex}.pk-sup-head__top{justify-content:space-between;align-items:center;gap:8px;display:flex}.pk-sup-head__subject{color:var(--pk-text);overflow-wrap:anywhere;margin:4px 0 2px;font-size:1.02rem;font-weight:700}.pk-sup-customer{border-top:1px solid var(--pk-border);color:var(--pk-text);flex-wrap:wrap;align-items:center;gap:6px 14px;margin-top:8px;padding-top:10px;font-size:.8rem;display:flex}.pk-sup-customer a{color:var(--pk-brand-deep);overflow-wrap:anywhere;align-items:center;gap:4px;text-decoration:none;display:inline-flex}.pk-sup-thread{flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.pk-sup-msg{border:1px solid var(--pk-border);border-radius:4px var(--pk-radius-md)var(--pk-radius-md)var(--pk-radius-md);background:var(--pk-surface);flex-direction:column;align-self:flex-start;gap:8px;width:92%;padding:11px 13px;display:flex}.pk-sup-msg--staff{border-color:color-mix(in srgb,var(--pk-brand)30%,var(--pk-border));border-radius:var(--pk-radius-md)4px var(--pk-radius-md)var(--pk-radius-md);background:var(--pk-brand-wash);align-self:flex-end}.pk-sup-msg__who{color:var(--pk-text-muted);justify-content:space-between;align-items:baseline;gap:8px;font-size:.74rem;display:flex}.pk-sup-msg__who strong{color:var(--pk-text);font-size:.78rem}.pk-sup-msg__body{color:var(--pk-text);white-space:pre-wrap;overflow-wrap:anywhere;margin:0;font-size:.88rem;line-height:1.5}.pk-sup-done{padding:var(--pk-space-6)var(--pk-space-5);text-align:center;flex-direction:column;align-items:center;gap:6px;display:flex}.pk-sup-done h2{color:var(--pk-text);margin:6px 0 0;font-size:1.15rem}.pk-sup-done__icon{color:var(--pk-positive)}.pk-sup-done__number{letter-spacing:.04em;color:var(--pk-brand-deep);font-variant-numeric:tabular-nums;margin:0 0 6px;font-size:1.6rem;font-weight:800}.pk-sup-actions{flex-wrap:wrap;justify-content:center;gap:8px;margin-top:10px;display:flex}.pk-sup-count{border-radius:var(--pk-radius-pill);background:var(--pk-brand);min-width:22px;color:var(--pk-brand-contrast);text-align:center;padding:2px 7px;font-size:.72rem;font-weight:700}